No. Your wallet works as your account. Connect the same wallet later to restore purchases, downloads, referrals, payouts and support tickets.
Help center
Frequently asked questions
Answers for wallet login, BNB checkout, protected downloads, coupons, referrals, payouts, support tickets, and license/security rules.
Fast support checklist
For purchase or download issues, include your wallet address, product name, and BSC transaction hash when contacting support.
Wallet & account
2 answersUse a browser wallet such as MetaMask/Brave Wallet or a WalletConnect/Reown compatible mobile wallet if the store has WalletConnect configured.
Payments
2 answersCheckout is designed for BNB Smart Chain. Make sure your wallet is on BNB Chain before paying.
The store can display product pricing in USDT value while the blockchain transaction is made on BNB Smart Chain. The wallet confirmation shows the real BNB amount being sent.
Downloads
3 answersAfter the payment is verified, the product becomes available to the buyer wallet. The download button is restored from SQL purchase records, not from browser cache.
Yes. Connect the same buyer wallet and open My Purchases or the product card. If the purchase exists in SQL for that wallet, the download stays available.
No. Protected downloads should be served through the verified download endpoint, not by direct public file paths.
Coupons
1 answersIf coupons are enabled, enter the code before checkout. The store validates the coupon and applies the configured discount before payment.
Referrals
1 answersConnected wallets can receive a referral link. Sales tracked through the referral link can be shown in the referral dashboard and payout system.
Payouts
1 answersReferral wallets can request payout from the payout page. Admin can review and approve payout requests from the admin dashboard.
Support
2 answersUse Contact Support for a direct message or Support Tickets for wallet-linked ticket history. Tickets are connected to your wallet address.
Yes. For purchase, download or refund issues, include your wallet address, product name and BSC transaction hash.
License
1 answersThe website owner license is controlled by the license provider. If expiry or domain status changes, the protected license files may need to be refreshed by the provider.
Security
1 answersNo. Sealed/protected files are part of the license and security system. Editing or replacing them can break license validation, downloads, or purchase protection.
Still need help?
Open a wallet-linked support ticket
Tickets are saved on the website and connected to your wallet address, so you can return later and continue the conversation.